The MTA has started to mail out packets to retired transit workers regarding the new MTA One Pass/Retiree to be used for traveling on the bus and subway system.
Some retirees have already received their packet, but many have not.
That is because the MTA is doing the mailings in “blocks.”
So if you haven’t received it yet, be patient. It will be in your mail soon.
THERE IS NO NEED TO DO ANYTHING UNTIL YOU GET THE MTA’s MAILING, NO MATTER WHAT YOU SEE OR READ ON SOCIAL MEDIA!
After you get the mailing, you will have 3 options to renew.
OPTION 1 is recommended for retirees still living in the City, especially Brooklyn.
It’s also the easiest way (an in person appointment) to get the new MTA One Pass / Retiree.
After you get the mailing, you can schedule an appointment by calling 929-930-2061 or by visiting www.mta.info/onepassappointments.. All appointments are at 149 Pierrepont St. (3rd floor) in Brooklyn. The MTA’s mailing will outline what you need to bring to the appointment. You will
receive your pass at that time. No waiting. Eligible spouses must be present at time of the appointment.
OPTIONS 2 and 3, via E-mail or U.S. mail respectively, are convenient for those who live out of state, or who would find it difficult to get to downtown Brooklyn for an in person appointment.
However, OPTIONS 2 and 3 both require a signed and notarized affidavit that will be part of the MTA’s mail packet, along with other instructions, including a passport photo, for renewal.
The MTA mailing will also ask you what kind of pass you are requesting.
There are four options.
CHOOSE THE FIRST CHECK BOX that reads: I WANT TO RENEW my MTA Retiree transportation benefit and receive an MTA One Pass – Retiree. (Ignore the three other options)

